|
|
|
 |
[마케팅 고객관리] 고객 성공을 위한 지식경영 PROCESS 실천방안
|
|
|
 |
.. |
|
|
|
 |
 |
[고객만족경영] 고객의 의미와 중요성, 고객만.. |
 |
지식경영의 실천(중요성, 개념, 과정, 성공요인.. |
 |
[마케팅 고객관리] Xerox 의 고객만족 사례 연구 |
 |
지식경영의 의미, 개념, 고려사항, 사례, 장점,.. |
 |
BPR경영정보 |
 |
[기업의 미래 대응방안] 미래기업의 대응방향(.. |
 |
프로세스지향 관점의 지식경영전략 |
 |
성공적인지식경영의실천을위한지식경영시스템의.. |
 |
우리은행,BPR성공사례,마케팅,브랜드,브랜드마.. |
 |
전략개발 Process 매뉴얼 |
 |
지속경영의 구성요소) 지속경영의 컨텐츠와 프.. |
 |
고객만족경영의 개념(정의)과 필요성, 고객만족.. |
 |
고객관계관리,CRM사례,CRM성공사례,CRM마케팅전략 |
 |
판매스킬 5단계, SPARK |
|
|
|
|
|
|
|
|
|
|
|
|